ICT cost optimization

How often does your company receives another “best of the market” offer from the ICT service providers or operators?  Are you able to readily compare different tarrifs and services  in order to assure the company receives optimum functionality and cost? Does your company really need a long-term contract with lots of fine print in it?  

Audytel provides professional support in ICT vendor management, complemented by our objective research reports and project management skills. This proven methodology and company’s experience guarantee the purchasing process efficiency and long term effectiveness.

Cost-oriented ICT Audit

The ICT cost optimization project starts with a detailed study of the ICT infrastructure in the organization (voice, data, IT services) based on the available blueprints, documents, interviews with key representatives of organizations and on-site visits.

Analysis of the information system is conducted using a simplified version of COBIT methodology, which allows to diagnose even the most complex information processes (ICT audit). The result of the preliminary analysis is a report containing a detailed assessment of the safety and effectiveness of information system of the organization and its compliance with best practices in managing processes. The recommendations include the projections of savings and risk analysis.

Cost Savings Programme Implementation

Based on these recommendations Client can take an informed decisions about its business infrastructure design, procurement and vendor management process. Audytel provides support to the Client in defining the scope of services, vendor selection and contract negotiations. Audytel services cover all commercial and technical aspects of ICT infrastructure. Audytel offers also support during the implementation of required changes in the ICT services and systems, project management or even a full outtasking of purchasing processes and vendor management process.

Billing Analysis

Analysis of the correctness of billing for telecommunications services is done on the basis of the advanced tools that process millions of data records (CDR), taking into account all the nuances of the tariffs, promotions and special conditions of contract used by the operator. The subject of the analysis may be settlement for voice services (fixed and mobile), data services and Internet services. Almost all projects conducted by Audytel revealed irregularities in the accounts and in  90% cases they were overstatements of the accounts on the detriment of the subscribers.

The highest amount of the complaint lodged by Audytel on behalf of a client and recognized by the operator amounted approximately PLN 2 million.